| Privacy
We will never share, sell or rent personal information with anyone
without your advance permission or unless ordered by a court of
law. Information submitted to us is only available to employees
managing this information for purposes of contacting you or sending
emails based on your request for information.
Shipping
Malibu Family Wines complies with all federal, state and local
laws regarding sale of alcohol to minors. All shipments require
an adult signature (21 years old or older with proper identification
of age) for delivery. If no one is available to receive the package,
additional attempts to deliver will be made. If these attempts
are unsuccessful, your order will be returned to the distribution
center it originated from.
All orders are shipped via the best possible manner depending on
your location. Most orders are shipped within 2-3 business days,
excluding holidays and weekends.
We are currently able to ship to the following states: Hawaii,
Washington, Oregon, California, Idaho, Colorado, New Mexico, Minnesota,
Wisconsin, Iowa, Illinois, Missouri and West Virginia.
We cannot ship alcohol to PO Boxes or APO/FPO addresses.
Returns
Malibu Family Wines guarantees our wines. Your satisfaction is
our priority. If, for any reason, you are dissatisfied with your
order, please contact us within 3 days of receipt of your order
for assistance. For fastest results, email us at customercare@malibufamilywines.com
Terms & Conditions
All wines are sold in California and title passes to buyer in California.
We make no representation as to the legal right of anyone to ship
or import wines into any state outside of California. By placing
an order with us, you authorize us to act on your behalf to engage
a common carrier to deliver your order to you.
Security
Enjoy safe shopping at MalibuFamilyWines.com. We use 128 bit
Secure Socket Layer (SSL) technology for all transactions. All personal
information is encrypted during transmission to our processing system
and resides on our secure server. If at any time you are uncertain about
the security of our site, view our Privacy Policy or call Customer Service
at 1-800-889-6955.
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