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Wine Club FAQ

Wine Club FAQ

As a member of The Wine Club, you have access to multiple tasting room locations, member discounts on wine purchases, merchandise, reservation bookings and much more! You also receive exclusive invites to member parties, and have special access to limited release wines. Please visit the Membership Benefits page for a complete detail of benefits as well.  

The great thing about our wine club is that you get to customize your wine experience and work within your budget. With the only exception being, you must purchase a minimum of 3 bottles of wine each shipment. Wines start at $29 and up. 

You will receive member pricing on all wine purchases, merchandise, tasting flights, event tickets and an additional 10% off on purchases of 12 bottles or more; as well as discounts on reservations at the tasting rooms. 

Unfortunately, we are limited to only shipping within California.  Please make sure to have a valid California address to ship your wines to.

Once you sign up for The Wine Club and meet the three (3) shipment minimum requirement your membership will continue for as long as you wish. You must contact us in order to cancel your membership. You may reach us at 818-579-2455 or email

There is a three (3) shipment minimum, but you may cancel anytime after your second shipment. To cancel your membership, you may either give us a call at 818-579-2455 and request to have your membership cancelled, or send an email to You cannot cancel your membership through any of the tasting rooms. Once your membership has been cancelled, your benefits end the same day as well. 

We are not able to put your membership on hold. You must either choose to completely cancel or continue with your membership. We always want to know why you are cancelling, as there are a lot of solutions to many reasons for cancellations. We try and work with every member, and it is our pleasure to take the time to see what we can do to be able to continue to have you as part of our family. 

Prior to each shipment release, you will be sent an email with the selection of wines to choose from with the member price per each bottle. It is then that you will choose your wines for your shipment. We allow a 7 day period to select your wines during the shipment period. On the 8th day shown in your reminder email, we will process your selections. 

Membership benefits are extended to the card holder only. The member name and card holder are to be the same person. The member may choose to bring their spouse, friend, family member, etc. Member must accompany guest at all times in order to receive membership benefits. 

To update any information within your wine club account, such as: address, credit card, or club changes, you may either give us a call at 818-579-2455 or email and we would be happy to take care of updating your information for you. You may also login to your account online and update any information as well.

Yes, you can! We have two (2) locations to pick up your wines: Malibu Wines & Beer Garden, and the MFW Corporate Office in Agoura Hills. If you live too far from these locations, we will ship your wines to you complimentary.

When your wine shipment is sent out, we try and do everything in our power to ensure you receive your shipment. If we see that there are issues with the package being delivered we will be in contact with you to try and obtain an updated shipping address, or alternate solution. We will re-route a package one time complimentary as to try and get you your wines as soon as possible. If for some reason your wines end up back at our facility, we will be in contact with you to see if we can send to an alternate shipping address. There will be an additional re-shipment fee.

We try our best to ensure that this never happens, but due to normal transportation circumstances, sometimes these things are out of our control. If you receive a leaking or bad bottle, please give us a call at 818-579-2455 and we will happily replace your damaged bottle. You may also take your bottle to any tasting room location and they will be happy to exchange it for you. 

Wine club members earn a point for every dollar they spend on wine with Malibu Family Wines. 

Points can be redeemed at participating tasting rooms. They can be used to cover the cost of glasses and flights of both Saddlerock Wines and beers on tap. Points are redeemed as one dollar per point.


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